What is ironic is that not 5 hours later, the same issue began again. For that brief moment, the charging came up. I took the liberty to uninstall the software and all drivers in Windows 10 Professional, then reinstalled the software, plugged in the USB Dongle and powered on the headset. And for the record, I did uninstall the previous version of 2.13, removed all drivers from the Windows Device Manager, just to be sure that the bug didn't carry over from the software upgrade. Even with the latest software update for CUE, the issue still remains. I really wish that for the money, Corsair decides to listen to us and either update the firmware on the headset/dongle to a newer version to eliminate this issue, or at least tell us what is going on. I thought I fixed this by the order in which I connected the headset (Power on Headset first then plug in USB Wireless Dongle, instead of plug in USB Wireless Dongle then power on Headset). There are times where it does work, but more often then not it does not. Headset states it's powering on and that the mic is on, but no charging words are uttered, nor is there a charging status indicated in CUE under the settings. Plug in USB Charging cable into any USB port As of recently the CUE Software has been updated to 2.14, of which I figured this charging bug would have been resolved, but it hasn't.ģ. I searched for about an hour and couldn't find this particular problem. Any help would be appreciated! And I apologize if this issue has been posted/answered. It shouldn't shut off while plugged in and never has until last week. I did check the box to "Disable auto shutoff", but that's just fixing the symptom. I'm using the cable that came with the headset, tried multiple USB ports and the issue remains. I did some combination of powering the headset off and back on that made it show 100% one time today, but I can't recreate it. I opened CUE (was using 2.5.66, I think, and updated to 2.11.115 today trying to fix the issue) and noticed the battery indicator for the first time. Also, (and most importantly) I noticed that it turns itself off now when not in use after 10 minutes or so. In addition, the lights on the ear pieces rapidly flash red instead of the slow pulsing green. Instead, I get a slow pulsing amber LED which seems to indicate it is charging. (while plugged in) Last week, I noticed the green LED was not lit. I do tech support and work from home a lot, so I typically turn it on in the morning and it stays on all day. Which I assume means it is fully charged. (it's plugged into a motherboard USB 3.0 port) So, I'm used to seeing a green LED on the mic when it is turned off. I typically have the headset plugged into the computer even when I'm using it.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |